Towing, garages, and who to call first after an accident
After an accident, the wrong next call can create confusion. A clear order helps you keep control of the situation.
A practical guide to the first calls and decisions after an accident, especially when the car cannot continue safely.
Decide based on safety first
If the car cannot be driven safely, the next decisions should focus on safety and preserving the claim process rather than speed alone. That usually means clarifying the right contact path before the vehicle is moved unnecessarily.
Why the order of calls matters
Calling the insurer or intermediary early helps you understand what they need documented and how they want the next stage handled. That can reduce later disputes about what happened to the vehicle after the incident.
Keep records of what happens next
Write down where the vehicle went, who was involved, and what instructions were given. Small logistical details become important surprisingly quickly once repair or claims discussions begin.
Need help understanding what to do next?
If you are dealing with an accident, documents, or a claim update, talk to us on WhatsApp and we will help you think through the next practical step.